NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
150.61
-0.44 (-0.29%)
Nice Ltd is a global provider of cloud software solutions that enhance customer engagement, improve operational efficiency, and promote workforce optimization for organizations
The company specializes in artificial intelligence-driven analytics and automation tools that help businesses better understand their customer interactions, streamline their processes, and deliver personalized experiences. By offering a suite of services tailored for customer relationship management, workforce management, and security, Nice Ltd empowers companies across various industries to harness the power of data and improve overall performance, while also ensuring compliance and risk management.
NICE (Nasdaq: NICE) today announced that it has been named a Leader in the IDC MarketScape: Worldwide Conversational Intelligence and Analytics 2024 Vendor Assessment (doc # US52047824, December 2024). A total of 16 vendors were evaluated. The IDC MarketScape study assessed conversational intelligence software vendors on two axes: capabilities and strategies. NICE attributes this recognition to CXone Mpower's ability to consolidate conversational intelligence and analytics into a single, AI-powered platform.
NICE (Nasdaq: NICE) today announced the launch of CXone Mpower Orchestrator, the only solution that delivers true end-to-end automation for customer service by unifying all touchpoints, including virtual agents, live agents and back-office workflows, on a single AI platform. The solution was unveiled at Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration in North America.
NICE (Nasdaq: NICE) today announced that the Office of the State’s Attorney for Prince George’s County (Maryland) has selected NICE Justice, one of the AI-powered solutions in NICE’s Evidencentral platform, to enhance its prosecutorial effectiveness, and its ability to administer justice fairly, efficiently and diligently. The Office serves as the chief law enforcement agency for Prince George's County, which is home to nearly one million residents. It handles approximately 30,000 criminal cases annually, covering a range of offenses from traffic violations to murder.
NICE (Nasdaq: NICE) today announced that Certified Languages International, a full-service language company specializing in on-demand interpreting and document translation services supporting 230 languages worldwide, has selected NICE CXone Mpower as its platform of choice to upgrade its customer service operations. By migrating from its legacy infrastructure, the company aims to enhance workflow automation, unify its knowledge base and ensure seamless support for its agents and interpreters —delivering exceptional experiences at every interaction.
NICE (Nasdaq: NICE) today revealed a surge in the number of customer service interactions leveraging AI and automation. In 2024 alone, NICE managed the equivalent of 123,560 years of knowledge consumption as businesses revolutionize the way they leverage their data with AI to drive proactive and predictive customer service. CXone Mpower stands at the forefront of this revolution, enabling both automation and workforce augmentation to deliver comprehensive customer service automation.
Discover NICE LTD - SPON ADR, an undervalued stock. NASDAQ:NICE showcases solid financial health and profitability while maintaining an appealing valuation.
NICE (NASDAQNICE) today announced results for the fourth quarter and the full year ended December 31, 2024, as compared to the corresponding periods of the previous year.
NICE (Nasdaq: NICE) will announce its fourth quarter 2024 results on Thursday, February 20, 2025, before the opening of the NASDAQ Stock Exchange.
Later that day, management will host a conference call to discuss the results.
NICE (Nasdaq: NICE) today announced that the Fire Department of New York (FDNY) has selected NICE Investigate, one of the solutions in NICE’s Evidencentral platform, to digitally transform how it manages digital evidence used in fire investigations. The FDNY’s Bureau of Fire Investigation will leverage NICE Investigate to digitally transform how it collects, analyzes and shares digital evidence, and to investigate and bring cases involving suspicious fires to resolution faster. The Fire Department of New York is the largest fire department in the United States and second largest in the world, and is universally recognized as the world's busiest and most highly skilled emergency response agency, responding to millions of emergency calls annually.
NICE (Nasdaq: NICE) today announced that it has opened nominations for its 2025 PSAPs' Finest Awards, a recognition program for emergency communications center (ECC) professionals. Celebrating its twentieth year, the awards program recognizes individual and team standouts annually in the following categories: Lifetime Achievement, Above & Beyond, Communications Center Director/Manager, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator, and PSAP of the Year.
NICE (Nasdaq: NICE) today announced that the San Francisco Department of Emergency Management (DEM) has chosen NICE Inform Elite, one of the solutions in NICE’s Evidencentral platform, to bolster services to residents, first responders and partner agencies. The City’s dispatch center is one of the top 25 busiest in the U.S., handling over one million emergency calls annually. San Francisco DEM, a NICE customer since 2006, will be upgrading to NICE’s advanced capabilities.
NICE Actimize, a NICE (NASDAQNICE) business, today announced the release of the jointly-produced “Guide to Investigating Human Trafficking in Financial Crime” designed to help financial institutions (FIs) and money services businesses appropriately investigate customers and accounts suspected of involvement in human trafficking. The guide is available exclusively for members of The Knoble Network, an alliance of financial service professionals, law enforcement, regulators, and NGOs joining forces to lead and innovate more effective ways to fight human crime.
